Question 1

How is the process of renting a car with ARRIVO?

Accepted Answer

Choose your car on our website, contact us via your preferred method, and pick up your car at our convenient location.

Question 2

What is the minimum rental period?

Accepted Answer

At the moment, due to the overwheelming demand, our minimum rental period is 7 days.

Question 3

What types of cars does ARRIVO Rentals offer?

Accepted Answer

We offer a range of reliable, well-maintained vehicles, from compact cars for city driving to mid-sized sedans and SUVs, perfect for longer commutes or deliveries. Our fleet is designed to balance affordability and comfort, ensuring you get the best value.

Question 4

How is ARRIVO Rentals different from other car rental companies?

Accepted Answer

At ARRIVO Rentals, we believe in providing affordable rental options without compromising on quality. Our focus is on long-term rentals, making it easy for you to save more with extended rental periods. We’re here to support travelers, commuters, and gig economy workers alike, offering flexible and budget-friendly solutions.

Question 5

What are your rental rates?

Accepted Answer

Our rates vary depending on the vehicle type and rental duration. However, we offer competitive pricing, with discounts for long-term rentals (weekly and monthly). Get in touch with us for a personalized quote.

Question 6

Is there a mileage limit for rentals?

Accepted Answer

ARRIVO Rentals provides flexible mileage options. For short-term rentals, a daily mileage limit may apply. However, for long-term rentals, we offer generous or even unlimited mileage plans, ideal for those using the vehicle for work or frequent driving.

Question 7

Can I rent a car for rideshare or delivery work?

Accepted Answer

Absolutely! Our cars are perfect for gig economy workers such as Uber, Uber Eats, DoorDash, and other delivery services. We offer flexible rental agreements tailored to support your work.

Question 8

What happens if I return the car late?

Accepted Answer

If you need to extend your rental period, please let us know as soon as possible. Late returns may incur additional charges, but we’re happy to work with you to accommodate your needs.

Question 9

Are there any hidden fees?

Accepted Answer

We believe in transparency. Our pricing is straightforward, with no hidden fees. You’ll be made aware of any costs upfront, including fuel charges, tolls, or any additional coverage options.

Question 10

What if the car breaks down or I have an issue during my rental?

Accepted Answer

Your safety and convenience are our priority. We offer roadside assistance with all rentals, ensuring you’re never stranded. We teamed up with RAC Roadside assistance which is the major provider of car insurances in Western Australia.

Question 11

What are your cancellation policies?

Accepted Answer

We understand that plans change. You can cancel your reservation up to 48 hours before your pick-up time with no penalty. For cancellations within 48 hours, we charge 50% of your first week charge.

Question 12

Can I pick up and drop off the car at different locations?

Accepted Answer

Yes! We currently offer pick-up and drop-off in four different locations: Perth CBD, Malaga, Darch and Wangara. For 3-month and longer rentals we offer drop-off anywhere within 20km of Perth CBD. We are also working on expanding our services for more convenience in the future!

FAQ