FAQ
Welcome to ARRIVO Rentals! Have a question? We've got answers. Check out our frequently asked questions to learn more about our booking process, vehicle options, and rental policies.
If you can't find what you're looking for, feel free to reach out to our friendly team for assistance.
Frequently asked questions
Choose your car on our website, contact us via your preferred method, and pick up your car at our convenient location.
At the moment, due to the overwheelming demand, our minimum rental period is 7 days.
We offer a range of reliable, well-maintained vehicles, from compact cars for city driving to mid-sized sedans and SUVs, perfect for longer commutes or deliveries. Our fleet is designed to balance affordability and comfort, ensuring you get the best value.
At ARRIVO Rentals, we believe in providing affordable rental options without compromising on quality. Our focus is on long-term rentals, making it easy for you to save more with extended rental periods. We’re here to support travelers, commuters, and gig economy workers alike, offering flexible and budget-friendly solutions.
Our rates vary depending on the vehicle type and rental duration. However, we offer competitive pricing, with discounts for long-term rentals (weekly and monthly). Get in touch with us for a personalized quote.
ARRIVO Rentals provides flexible mileage options. For short-term rentals, a daily mileage limit may apply. However, for long-term rentals, we offer generous or even unlimited mileage plans, ideal for those using the vehicle for work or frequent driving.
Absolutely! Our cars are perfect for gig economy workers such as Uber, Uber Eats, DoorDash, and other delivery services. We offer flexible rental agreements tailored to support your work.
If you need to extend your rental period, please let us know as soon as possible. Late returns may incur additional charges, but we’re happy to work with you to accommodate your needs.
We believe in transparency. Our pricing is straightforward, with no hidden fees. You’ll be made aware of any costs upfront, including fuel charges, tolls, or any additional coverage options.
Your safety and convenience are our priority. We offer roadside assistance with all rentals, ensuring you’re never stranded. We teamed up with RAC Roadside assistance which is the major provider of car insurances in Western Australia.
We understand that plans change. You can cancel your reservation up to 48 hours before your pick-up time with no penalty. For cancellations within 48 hours, we charge 50% of your first week charge.
Yes! We currently offer pick-up and drop-off in four different locations: Perth CBD, Malaga, Darch and Wangara. For 3-month and longer rentals we offer drop-off anywhere within 20km of Perth CBD. We are also working on expanding our services for more convenience in the future!